Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will contact you via email.

Shipping Times

Estimated delivery times vary depending on your location:

United States: 5–12 business days
Canada: 7–15 business days
Europe: 7–15 business days
Australia & New Zealand: 7–15 business days
Other International Destinations: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location. Occasionally, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. Please allow up to 48 hours for tracking information to become available.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Delayed or Lost Shipments

While we work with reliable shipping carriers, delivery delays may occur due to weather conditions, customs inspections, holidays, or other circumstances beyond our control.

If your order has not arrived within the estimated delivery time, please contact us, and we will be happy to assist you.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, we may not be able to replace or refund the order if it has already been shipped.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 7 days of receiving your package. Include your order number and photos (if applicable), and we will work to resolve the issue promptly.